Blinq Privacy Policy

Blinq respects your privacy and is committed to protecting your personal information. This policy explains how we collect and use personal information when you book or attend our classes, use our website, become a member or contact us.

Information we collect

We may collect your name, contact details, booking and membership information, payment information, and any health or injury information you choose to provide to help us deliver our classes safely. We may also collect information about how you use our website, including through cookies.

How we use your information

We use your information where necessary to manage bookings and memberships, process payments, communicate with you, provide our services safely, respond to enquiries, improve our services and send marketing communications where permitted by law.

Where we process health information, we apply the additional safeguards required for special category data under UK data protection law.

Booking system

We use Mindbody to manage bookings, memberships and client accounts. Mindbody may process personal information on our behalf and may also process information for its own purposes. Please see Mindbody's Privacy Policy for further information.

CCTV

CCTV operates at Blinq’s entrance and immediate external area for safety and security purposes. Footage is normally retained for 30 days, unless it needs to be kept longer for a specific incident, investigation, legal matter or other legitimate purpose. Access is restricted to authorised persons.

Sharing your information

We do not sell your personal information. Where necessary and lawful, we may share information with service providers who support our business, or with professional advisers, insurers, law enforcement or other relevant parties.

Keeping your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or where we are required or permitted to retain it by law.

Your rights

Depending on the circumstances, you may have rights to access, correct, delete or restrict the use of your personal information, or to object to certain processing. Where we rely on consent, you may withdraw it at any time.

Contact

To exercise your rights or ask a privacy question, contact:

Info@blinq.group

Cookies

Our website may use cookies and similar technologies. Where required, we will obtain consent before using non-essential cookies.

Questions or complaints

If you have concerns about how we use your personal information, please contact us.